“Very impressed that Laura managed to come in and produce such good quality minutes in a meeting that I definitely wouldn’t have wanted to come in from outside to minute, as there was a lot to capture and a lot of nuances to deal with. So, do pass on my thanks to her” 

"An amazing service from all the team at Alchemy Virtual Assistance and one that neither myself or my business can now do without.  

 

If I could give 10 stars I would." 

 

"'I can't shout enough about the value of a VA (Magda, specifically): the company, accountability, support, and motivation meant projects happened faster, my time was released for money-making activities and better decisions were made (2 minds / Magda's brilliant experience).  

 

I wouldn't hesitate to engage Magda again." 

"Magda is a force for good, as well as a highly professional and personable virtual assistant. 

 

Her VA support for our social enterprise started and went on to be much more than a VA role. She was abe to grasp our needs, then do research, advise, make connections, and share insights that were above and beyond her VA remit. 

 

Her skills in non-profits, marketing, what's going on elsewhere, her networks and reflections were almost unexpected but of course welcomed and appreciated. Her 'fit' for our organisation was superb. If we had the funding I would seek to employ her to grow our CIC social enterprise in the areas that we are yet to develop but know that we want to expand into. 

 

She has a passion and flair for non-profit work and is certainly highly recommended by me and our team." 

"Alchemy VA provide support and administration services for a large residential letting business. 

 

Alchemy VA initially assisted with the streamlining of rental processes and clearing up legacy 

data issues. This improved efficiencies and reduced costs and led to better quality and more 

reliable reports to manage the business. 

 

Reconciliation of income and receivables was an important area that previously lacked accurate 

reporting. Alchemy developed their understanding of the property management platform to 

deploy inbuilt functionality to improve workflow. 

 

The team have displayed a good understanding of business processes and getting under the 

bonnet of issues. Also assisted with various ad hoc projects, including external communications. 

 

Very pleased with the outcome." 

"It is an absolute pleasure working with Laura. Her ability to handle pressure, a tremendous workload and effectively multitask while maintaining a high standard of quality is phenomenal.  

 

Laura has an infectious positivity that infuses into her work - she is a total joy to be around. She thinks through solutions to ensure that any potential gaps are addressed, making her quality of work unsurpassed.  

 

I have personally seen her thrown out of her comfort zone and she handled it with all the grace, professionalism and positivity I have come to expect from her.  

 

I cannot recommend her highly enough. Laura is the person you didn't know your business needed!" 

"I found Magda at the beginning of 2022 when I was urgently looking for someone to help me manage my rental flat in London. I had been let down by the previous manager and Magda stepped in smoothly and calmly at a very stressful point.  

 

Magda immediately made me feel confident in her capacity to manage a range of responsibilities around getting the flat refurbished, arranging tradespeople (and sometimes finding them herself), arranging viewings with new tenants and getting them settled in.  

 

Magda rapidly developed good relationships with everyone involved and communicated clearly and reliably. I would highly recommend Magda." 

 

“Working with Natalia has been great, we can trust her to deliver whatever we pass her way, especially helping us deal with business crucial administrative tasks, meaning we have time to focus on income generating tasks - that’s a massive relief for us as busy business owners." 

 

"I was struggling prior to working with Alchemy managing emails, quotes/invoicing as well as cooking and managing events which was stressful. 

 

Laura and Melanie have removed this stress by creating processes that have generated an efficient back office operation for a smooth experience for my clients and myself allowing me to focus on the food!" 

 

“Working with Gemma has been a huge privilege.  

 

Her communication and organisational skills are excellent. Having Gemma’s support is an invaluable asset to my business. She thinks three steps ahead. I work through multiple time zones and I’m always travelling so this is not an easy feat.  

 

Gemma meets the highest of standards. Top level.  

She is a true professional and a wonderful person. Good energy all around." 

 

“Why would my business need Virtual Assistant support? From my first meeting with Alchemy VA, it took me a year to finally work with them - if only I had done it earlier!  

 

Sarah and the team have transformed my business, taking on lots of different tasks and taking a lot of pressure off myself. From writing reports, liaising with my clients, project managing key projects to even helping secure a grant for my business and one of my clients.  

 

I’ve been amazed by how quickly they were able to learn about my business and the broad range of tasks they can provide support with. This has saved me so much time and allowed me to be able to focus on other areas of the business. 

 

Not only have they been brilliant for my business, but they are also brilliant to work with as well. Lots of positive energy radiates through to my clients. I’ve really seen the benefits of working with the team and would recommend them without hesitation.” 

“I thought I was organised, but as my business has grown things started getting out of control and I needed help. I realised there was so much stuff taking up my time that someone else could help with, but the thought of handing this over scared me. I’ve been self employed for 10 years and doing it all myself as I find it hard to trust other people’s standards. Then I met Suzy, she is amazing! 

 

Alchemy have really got to know me and understand the specific needs of my business rather than making me fit with what they do, this is exactly what I needed.  

 

I trust the team with my work 100% and feel so much better having them on board supporting me with my work.  

 

Highly recommend. “ 

"Northamptonshire ACRE is a small charity that works exclusively with rural communities across the county. We have a board of trustees who meet on a quarterly basis to review the progress of the charity and look at its future development. The charity also runs a wedding event trading arm that requires the directors to meet quarterly as well. Previously most of the minutes of the various meetings had to be done by me, the Chief Executive, because of the sensitive nature of much of the discussion or our Events Co-ordinator. This often made it difficult for us to be fully involved in the discussions as we would be trying to discuss agenda items, answer questions and record all the comments and actions. It would be difficult to fully engage in the meetings at times. It would also take quite a lot of work to get the draft minutes typed up and distributed to the trustees and directors. 

 

The trustees agreed with me that we needed an external minute taker but stressed they had to be reliable and very discreet. In the closed trustee only meetings we often discuss very sensitive information relating to the charity and its employees, therefore it is vital that any outside person we involved can guarantee full confidentiality. Alchemy Virtual Assistance has been able to provide that discretion to guarantee peace of mind for the trustees. 

 

Our Virtual Assistant has been attending the various board meetings since last August in the capacity of external minute taker. It has been such a huge help having her at the meetings, recording all the events and allowing me and the Co-ordinator to take part fully in the discussions. She always arrives early, helps to prepare the room and any papers that might be needed and greets the various trustees or directors, making them feel welcome. 

 

Once the meetings are over, our Virtual Assistant will clarify any queries she has before she leaves and often stays back chatting to the trustees and staff. She always has the draft minutes sent to me within a few days, whereas it could often take me weeks before I could get round to them. This means I can get them to the trustees while the meeting content is still clear in their minds. 

 

The charity, Trustees and I cannot thank Suzy (and Alchemy Virtual Assistance) enough for all their help, support and confidentiality." 

“We are very happy to work with you. You have always supported us for the better. Thank you for your great effort.” 

“Thanks to Alchemy Virtual Assistance for all the wonderful work you did designing my testimonials and book reviews into proper designs. 

 

They've come in handy for getting business.” 

“I can’t believe that I struggled along so long without Sarah’s help! It was incredible how much of my time she could free up and just generally make my life easier.  

 

She is professional, friendly and happy to help. I really can’t recommend her enough!." 

"I had the pleasure of working with Sarah whilst we set up and delivered a merchandising function for North, Central and East Europe for LS & Co.  

 

I hired Sarah to work alongside me to deliver various projects from budgeting, reporting, right through assortment and range planning.  

 

Not only is Sarah super organised and ridiculously efficient she is lovely to work with and a really good fit to any business." 

“Some days running a business is really hard. I may be very motivated to paint, but quite often the business bit gets in the way. It’s the bit I’m learning, the rather big important bit that will make a success of me.  

 

You take on board the torrent of ‘to do’s’ I splurge out to you. You patiently make notes, and then quickly start to prioritise the list. Before I could say anymore you have already created emails and documents for my 2 main outstanding issues ready for my approval and sending. 

 

You are calm, methodical and caring. 

 

You are not phased by wobbling towers of paper, important scribbles on ripped scraps of paper or sorting emails. You use your own creative flare to help me update and brainstorm the cogs of my business. You help me take a step back and take a fresh look. You question things and help me to say no to things. Above all, I trust you and I shall continue to highly recommend your business to others. 

 

Every business, in my opinion, should have an Alchemy Virtual Assistant.” 

"Alchemy VA are an absolute delight to work with.  

If you want someone who will come in and treat your business as if it were their own then I strongly recommend you sit down and have a chat with the team. 

 

Alchemy VA will add value to your business and will be a pleasure to work with." 

"Shelley has been a huge asset to the early days of my business as she’s my right hand for admin, management and content ideas. I’ve loved knowing that I have a team member who makes everything so effortless! Positive Supporting and helpful!" 

"I have been working with Gemma McMillan for the past 4 months now. As a solo entrepreneur trying to do all of the things all of the time, I was starting to think, how am I going to really get my business off the ground.  

 

I decided to take the plunge and find a VA to help me get my message out there and to support me in completing tasks so that I can work on creating valuable content for my clients. 

 

It is definitely one of the best investments I have made.  

 

Gemma has really taken the time to get to know my business, she is incredibly creative and has used that creativity to help me to become more visible on different social media platforms whilst still maintaining the integrity of my brand.  

 

She is always adaptable and willing to help and do what she can even in short notice. 

 

Gemma has made really helpful suggestions and has helped me to collect information in an extremely organised and succinct way. If you have been thinking, I wish I had someone to help me grow my business, then I highly recommend contacting Alchemy Virtual Assistance – you do not need to do it alone. 

 

I am deeply grateful for having Gemma support me in my business. I literally feel lighter in my body and mind knowing that I can rely on someone who gets what I am trying to achieve.  

 

Thank you so much Gemma!" 

"Alchemy have helped no end in helping our business not only fill in the gaps, but add so much value in our day to day processes as well as longer term planning.  

 

Very intuitive and really take the time to understand you and your business - highly recommended!" 

"I met Suzy when we collaborated on a client project – me providing PR support through ridiculously Communications and Alchemy VA providing admin and social media services.  

 

I was instantly impressed by the Alchemy team's ability to overcome challenges to bring ideas and solutions to the table as we began to form a working group with a range of professionals.  

 

It was important for the success of the project that processes and communication methods were made simple for all involved, and the efficiency and responsiveness of the Alchemy VA team definitely contributed to that.  

 

The Alchemy VA team are an absolute pleasure to work with, and their conscientious, friendly and flexible approach is what really makes this virtual assistant company stand out from the crowd. 

 

We have since had other opportunities to work together too, and every occasion is a thoroughly enjoyable experience which always results in business success for the client." 

"I really can't recommend Laura more.  

 

She has made my job so much more manageable for me.  

 

She communicated with my clients in a friendly and efficient manner, streamlining the administration part of my job as a photographer that I struggle with on a day to day basis. 

 

I will absolutely be using Laura on a regular basis.." 

"I have had the pleasure of working with Gemma for the last couple of months, where she has been supporting me with several different activities, and I wanted to take this opportunity to say thank you. 

 

From the start Gemma has taken on everything I have given her with enthusiasm, very often with a tight timeline and a minimal brief to work with. However, this hasn’t stopped Gemma from rising to the challenge to get the job done and deliver a quality outcome in a timely manner. 

 

Gemma has supported One44 with some internal activity for a support plan and more recently taking over the management of One44’s communication plan. Both of which were critical activities, but due to a few factors were not getting completed, now however, I can sleep easier at night knowing they are in Gemma’s trustworthy and capable hands. 

 

I asked Gemma to complete some client work and rather than just creating the products on standard software, she took the time to research different options for different tools and techniques that could be used, and provided recommendations on which were the best options to proceed with and the associated pros and cons, this was extremely beneficial and resulted in delivering some great products to our clients. 

 

Gemma is approachable, supportive, committed and very accommodating. Moving forwards I’m really pleased to be able to continue to work with Gemma and without a doubt would recommend her services to others. 

 

Thanks for all your help Gemma." 

"Always a pleasure spending time with Paul and Suzy from Alchemy Virtual Assistance.  

 

Professional and efficient, they take the time to understand the needs of your business and quickly provide support you need.  

 

Friendly and no-nonsense, I have no hesitation in recommending them highly." 

"Gemma has been working with us for 8 months and I’m delighted to say that no request is too large, too small or too complicated.  

 

We’ve struggled with marketing and social media in the past but Gemma picked this up and developed our plans and ran with them, using the software and services that we had previously adopted and simply got the job done.  

 

As our relationship has grown I’ve passed on more projects to Gemma, such as the design and content writing for a regular customer newsletter, an internal staff newsletter, writing follow up emails to sales proposals and creating automations in our CRM system. 

 

I am delighted with the services Gemma provides us at present and impressed by the never-ending scope of services that are available to us.  

 

The support I have received in marketing, advertising and social media has been immense and has taken quite a weight from my shoulders. 

 

I have no hesitation in recommending Gemma to other businesses who are struggling as we did – it works and the benefits are immense." 

"Sarah has a way of making you fell calm even when you feel everything is a mess. 

 

She is the perfect mixture of professionalism, friendly and funny. I would recommend Sarah in a heartbeat." 

"Alchemy VA operates in a world that is deluged three things. Social Media Managers, Profit Coaches and Virtual Assistants. 

 

They are all unregulated, anyone can do it and it’s a tough world to operate in because the behaviours of one person can create the enduring reputation of a large group of peers. 

 

If the reputation of all Virtual Assistants was based upon the behaviours of Suzy and the wider team at Alchemy, then those Virtual Assistants would be fortunate indeed. Their attention to detail, their desire for perfection, their affinity with their clients, their commitment to confidentiality, the community they have built and their passion for their business to be the benchmark for all other Virtual Assistants comes across in everything they do. 

 

This recommend’t any Virtual Assistant business, this is Alchemy Virtual Assistance. You just can’t ask for more." 

"I would like to take this opportunity to thank you for the Holiday Cover you have provided. 

 

Working on your own or in a family business it’s always difficult to take that much needed rest and holiday time with your family. So, to handover all responsibility to someone else is a tough ask and requires complete trust. 

 

What I found when I tasked you with looking after things for two weeks this year and again very recently was the utmost professionalism and reassurance every step of the way from my initial brief all the way to your in-depth and excellent reports on my return. 

 

Overall an excellent service and I am now looking to hire you for even more tasks within my business as it continues to grow. I have no hesitation at all in giving Alchemy Virtual Assistance my highest recommendation." 

"I am writing to say thank you for the ongoing support Alchemy Virtual Assistance are providing us with. As you were aware, we were completely outsourcing our telephone appointment service but we were not entirely happy with the lack of control or quality of the calls made on our behalf.  

 

Having seen the excellent work you do for a friend, we felt that you would be ideal to take ownership of booking our appointment slots - we have not been disappointed.  

 

Not only is your success rate better than our previous provider but your confidence and telephone manner means that you have blended into our business seamlessly. 

 

I have no hesitation in recommending you to friends and colleagues." 

"Having worked with the Alchemy VA team for just a short while, they have made a huge difference to our team's workload... and therefore the company's productivity as a whole.  

 

From the first intro meeting, their hugely broad range of skills really wowed us, and their professionalism and enthusiasm have made the Alchemy VA team a delight to work with!" 

"Gemma McMillan's Virtual Assistant support has been fantastic to our charity, The Lewis Foundation. We have been really impressed with how quickly Gemma has understood the needs of our charity by producing content every week that inspires and informs our supporters, to ensure they are kept up to date with what is happening. 

 

Gemma is great to work with, eager to help and a person you can bounce ideas off. At a time when our time commitments are stretched, to have Gemma on hand to take the pressure off has been amazing. 

 

We love working with Gemma and thank you for ongoing support to help us make a difference to adults going through cancer treatment.” 

 

“Gemma has been instrumental in my moving forwards with my business. I was holding myself back from taking vital steps because of technical issues that I was finding overwhelming. 

 

Gemma took that overwhelm away from me and I was able to make the necessary shifts in my business. 

 

Gemma gave me my time back so that I can concentrate on the creative side of my business. 

 

I highly recommend Gemma (and her Virtual Assistant team) and will continue working with her as she is a necessary and valuable asset and part of my team!” 

"We had just built our own studio to train judo athletes, but when COVIFD hit we had to close our club and review all our plans. 

 

Sarah has helped us get our processes in check, but more than that, she has helped us secure £3,000 of funding to launch a new online fitness programme for over 50's and people with health conditions. 

 

This was a totally new business idea, and we couldn’t have done it without her organisational skills, connections and expertise. 

 

Sarah is now and essential part of our small business – she helps make Neil Adams Effective Fighting run more smoothly. I had no idea a Virtual Assistant could have such a positive impact.” 

“Alchemy Virtual Assistance has literally transformed the way I run my (small) business, and consequently my life. They brings calm to the chaos. 

 

Over the short time we have been working together, their VA support has enabled me to feel calmer and more in control; and consequently able to concentrate on the creative side of my business which I was previously starting to neglect; leaving my Virtual Assistant to handle the logistics. 

 

I have grown to trust and lean on Alchemy more and more as our relationship has developed over time, and now I couldn't be without them!”