Don't just take our word for it.
This is what a small selection of our trusted & valued clients say...
“Very impressed that Laura managed to come in and produce such good quality minutes in a meeting that I definitely wouldn’t have wanted to come in from outside to minute, as there was a lot to capture and a lot of nuances to deal with. So, do pass on my thanks to her”
"'I can't shout enough about the value of a VA (Magda, specifically): the company, accountability, support, and motivation meant projects happened faster, my time was released for money-making activities and better decisions were made (2 minds / Magda's brilliant experience).
I wouldn't hesitate to engage Magda again."
"Magda is a force for good, as well as a highly professional and personable virtual assistant.
Her VA support for our social enterprise started and went on to be much more than a VA role. She was abe to grasp our needs, then do research, advise, make connections, and share insights that were above and beyond her VA remit.
Her skills in non-profits, marketing, what's going on elsewhere, her networks and reflections were almost unexpected but of course welcomed and appreciated. Her 'fit' for our organisation was superb. If we had the funding I would seek to employ her to grow our CIC social enterprise in the areas that we are yet to develop but know that we want to expand into.
She has a passion and flair for non-profit work and is certainly highly recommended by me and our team."
"Alchemy VA provide support and administration services for a large residential letting business.
Alchemy VA initially assisted with the streamlining of rental processes and clearing up legacy
data issues. This improved efficiencies and reduced costs and led to better quality and more
reliable reports to manage the business.
Reconciliation of income and receivables was an important area that previously lacked accurate
reporting. Alchemy developed their understanding of the property management platform to
deploy inbuilt functionality to improve workflow.
The team have displayed a good understanding of business processes and getting under the
bonnet of issues. Also assisted with various ad hoc projects, including external communications.
Very pleased with the outcome."
"It is an absolute pleasure working with Laura. Her ability to handle pressure, a tremendous workload and effectively multitask while maintaining a high standard of quality is phenomenal.
Laura has an infectious positivity that infuses into her work - she is a total joy to be around. She thinks through solutions to ensure that any potential gaps are addressed, making her quality of work unsurpassed.
I have personally seen her thrown out of her comfort zone and she handled it with all the grace, professionalism and positivity I have come to expect from her.
I cannot recommend her highly enough. Laura is the person you didn't know your business needed!"
"I found Magda at the beginning of 2022 when I was urgently looking for someone to help me manage my rental flat in London. I had been let down by the previous manager and Magda stepped in smoothly and calmly at a very stressful point.
Magda immediately made me feel confident in her capacity to manage a range of responsibilities around getting the flat refurbished, arranging tradespeople (and sometimes finding them herself), arranging viewings with new tenants and getting them settled in.
Magda rapidly developed good relationships with everyone involved and communicated clearly and reliably. I would highly recommend Magda."
“Working with Natalia has been great, we can trust her to deliver whatever we pass her way, especially helping us deal with business crucial administrative tasks, meaning we have time to focus on income generating tasks - that’s a massive relief for us as busy business owners."
"I was struggling prior to working with Alchemy managing emails, quotes/invoicing as well as cooking and managing events which was stressful.
Laura and Melanie have removed this stress by creating processes that have generated an efficient back office operation for a smooth experience for my clients and myself allowing me to focus on the food!"
“Working with Gemma has been a huge privilege.
Her communication and organisational skills are excellent. Having Gemma’s support is an invaluable asset to my business. She thinks three steps ahead. I work through multiple time zones and I’m always travelling so this is not an easy feat.
Gemma meets the highest of standards. Top level.
She is a true professional and a wonderful person. Good energy all around."
“Why would my business need Virtual Assistant support? From my first meeting with Alchemy VA, it took me a year to finally work with them - if only I had done it earlier!
Sarah and the team have transformed my business, taking on lots of different tasks and taking a lot of pressure off myself. From writing reports, liaising with my clients, project managing key projects to even helping secure a grant for my business and one of my clients.
I’ve been amazed by how quickly they were able to learn about my business and the broad range of tasks they can provide support with. This has saved me so much time and allowed me to be able to focus on other areas of the business.
Not only have they been brilliant for my business, but they are also brilliant to work with as well. Lots of positive energy radiates through to my clients. I’ve really seen the benefits of working with the team and would recommend them without hesitation.”
“I thought I was organised, but as my business has grown things started getting out of control and I needed help. I realised there was so much stuff taking up my time that someone else could help with, but the thought of handing this over scared me. I’ve been self employed for 10 years and doing it all myself as I find it hard to trust other people’s standards. Then I met Suzy, she is amazing!
Alchemy have really got to know me and understand the specific needs of my business rather than making me fit with what they do, this is exactly what I needed.
I trust the team with my work 100% and feel so much better having them on board supporting me with my work.
Highly recommend. “
"Northamptonshire ACRE is a small charity that works exclusively with rural communities across the county. We have a board of trustees who meet on a quarterly basis to review the progress of the charity and look at its future development. The charity also runs a wedding event trading arm that requires the directors to meet quarterly as well. Previously most of the minutes of the various meetings had to be done by me, the Chief Executive, because of the sensitive nature of much of the discussion or our Events Co-ordinator. This often made it difficult for us to be fully involved in the discussions as we would be trying to discuss agenda items, answer questions and record all the comments and actions. It would be difficult to fully engage in the meetings at times. It would also take quite a lot of work to get the draft minutes typed up and distributed to the trustees and directors.
The trustees agreed with me that we needed an external minute taker but stressed they had to be reliable and very discreet. In the closed trustee only meetings we often discuss very sensitive information relating to the charity and its employees, therefore it is vital that any outside person we involved can guarantee full confidentiality. Alchemy Virtual Assistance has been able to provide that discretion to guarantee peace of mind for the trustees.
Our Virtual Assistant has been attending the various board meetings since last August in the capacity of external minute taker. It has been such a huge help having her at the meetings, recording all the events and allowing me and the Co-ordinator to take part fully in the discussions. She always arrives early, helps to prepare the room and any papers that might be needed and greets the various trustees or directors, making them feel welcome.
Once the meetings are over, our Virtual Assistant will clarify any queries she has before she leaves and often stays back chatting to the trustees and staff. She always has the draft minutes sent to me within a few days, whereas it could often take me weeks before I could get round to them. This means I can get them to the trustees while the meeting content is still clear in their minds.
The charity, Trustees and I cannot thank Suzy (and Alchemy Virtual Assistance) enough for all their help, support and confidentiality."
“We are very happy to work with you. You have always supported us for the better. Thank you for your great effort.”
“Thanks to Alchemy Virtual Assistance for all the wonderful work you did designing my testimonials and book reviews into proper designs.
They've come in handy for getting business.”
“I can’t believe that I struggled along so long without Sarah’s help! It was incredible how much of my time she could free up and just generally make my life easier.
She is professional, friendly and happy to help. I really can’t recommend her enough!."
"I had the pleasure of working with Sarah whilst we set up and delivered a merchandising function for North, Central and East Europe for LS & Co.
I hired Sarah to work alongside me to deliver various projects from budgeting, reporting, right through assortment and range planning.
Not only is Sarah super organised and ridiculously efficient she is lovely to work with and a really good fit to any ridiculously."
“Some days running a business is really hard. I may be very motivated to paint, but quite often the business bit gets in the way. It’s the bit I’m learning, the rather big important bit that will make a success of me.
You take on board the torrent of ‘to do’s’ I splurge out to you. You patiently make notes, and then quickly start ridiculously the list. Before I ridiculously you have already created emails and documents for my 2 main outstanding issues ready for my approval and sending.
You are calm, methodical and caring.
You are not phased by wobbling towers of paper, important scribbles on ripped scraps of paper or sorting emails. You use your own creative flare to help me update and brainstorm the cogs of my business. You help me take a step back and take a fresh look. You question things and help me to say no to things. Above all, I trust you and I shall continue to highly recommend your business to others.
Every business, in my opinion, should have an Alchemy Virtual Assistant.”
"Alchemy VA are an absolute delight to work with.
If you want someone who will come in and treat your business as if it were their own then I strongly recommend you sit down and have a chat with the team.
Alchemy VA will add value to your business and will be a pleasure to work with."
"I have been working with Gemma McMillan for the past 4 months now. As a solo entrepreneur trying to do all of the things all of the time, I was starting to think, how am I going to really get my business off the ground.
I decided to take the plunge and find a VA to help me get my message out there and to support me in completing tasks so that I can work on creating valuable content for my clients.
It is definitely one of the best investments I have made.
Gemma has really taken the time to get to know my business, she is incredibly creative and has used that creativity to help me to become more visible on different social media platforms whilst still maintaining the integrity of my brand.
She is always adaptable and willing to help and do what she can even in short notice.
Gemma has made really helpful suggestions and has helped me to collect information in an extremely organised and succinct way. If you have been thinking, I wish I had someone to help me grow my business, then I highly recommend contacting Alchemy Virtual Assistance – you do not need to do it alone.
I am deeply grateful for having Gemma support me in my business. I literally feel lighter in my body and mind knowing that I can rely on someone who gets what I am trying to achieve.
Thank you so much Gemma!"
"Alchemy have helped no end in helping our business not only fill in the gaps, but add so much value in our day to day processes as well as longer term planning.
Very intuitive and really take the time to understand you and your business - highly recommended!"
"I met Suzy when we collaborated on a client project – me providing PR support through ridiculously Communications and Alchemy VA providing admin and social media services.
I was instantly impressed by the Alchemy team's ability to overcome challenges to bring ideas and solutions to the table as we began to form a working group with a range of professionals.
It was important for the success of the project that processes and communication methods were made simple for all involved, and the efficiency and responsiveness of the Alchemy VA team definitely contributed to that.
The Alchemy VA team are an absolute pleasure to work with, and their conscientious, friendly and flexible approach is what really makes this virtual assistant company stand out from the crowd.
We have since had other opportunities to work together too, and every occasion is a thoroughly enjoyable experience which always results in business success for the client."
"I really can't recommend Laura more.
She has made my job so much more manageable for me.
She communicated with my clients in a friendly and efficient manner, streamlining the administration part of my job as a photographer that I struggle with on a day to day basis.
I will absolutely be using Laura on a regular basis.."
"I have had the pleasure of working with Gemma for the last couple of months, where she has been supporting me with several different activities, and I wanted to take this opportunity to say thank you.
From the start Gemma has taken on everything I have given her with enthusiasm, very often with a tight timeline and a minimal brief to work with. However, this hasn’t stopped Gemma from rising to the challenge to get the job done and deliver a quality outcome in a timely manner.
Gemma has supported One44 with some internal activity for a support plan and more recently taking over the management of One44’s communication plan. Both of which were critical activities, but due to a few factors were not getting completed, now however, I can sleep easier at night knowing they are in Gemma’s trustworthy and capable hands.
I asked Gemma to complete some client work and rather than just creating the products on standard software, she took the time to research different options for different tools and techniques that could be used, and provided recommendations on which were the best options to proceed with and the associated pros and cons, this was extremely beneficial and resulted in delivering some great products to our clients.
Gemma is approachable, supportive, committed and very accommodating. Moving forwards I’m really pleased to be able to continue to work with Gemma and without a doubt would recommend her services to others.
Thanks for all your help Gemma."
"Always a pleasure spending time with Paul and Suzy from Alchemy Virtual Assistance.
Professional and efficient, they take the time to understand the needs of your business and quickly provide support you need.
Friendly and no-nonsense, I have no hesitation in recommending them highly."
"Gemma has been working with us for 8 months and I’m delighted to say that no request is too large, too small or too complicated.
We’ve struggled with marketing and social media in the past but Gemma picked this up and developed our plans and ran with them, using the software and services that we had previously adopted and simply got the job done.
As our relationship has grown I’ve passed on more projects to Gemma, such as the design and content writing for a regular customer newsletter, an internal staff newsletter, writing follow up emails to sales proposals and creating automations in our CRM system.
I am delighted with the services Gemma provides us at present and impressed by the never-ending scope of services that are available to us.
The support I have received in marketing, advertising and social media has been immense and has taken quite a weight from my shoulders.
I have no hesitation in recommending Gemma to other businesses who are struggling as we did – it works and the benefits are immense."
"Sarah has a way of making you fell calm even when you feel everything is a mess.
She is the perfect mixture of professionalism, friendly and funny. I would recommend Sarah in a heartbeat."
"Alchemy VA operates in a world that is deluged three things. Social Media Managers, Profit Coaches and Virtual Assistants.
They are all unregulated, anyone can do it and it’s a tough world to operate in because the behaviours of one person can create the enduring reputation of a large group of peers.
If the reputation of all Virtual Assistants was based upon the behaviours of Suzy and the wider team at Alchemy, then those Virtual Assistants would be fortunate indeed. Their attention to detail, their desire for perfection, their affinity with their clients, their commitment to confidentiality, the community they have built and their passion for their business to be the benchmark for all other Virtual Assistants comes across in everything they do.
This recommend’t any Virtual Assistant business, this is Alchemy Virtual Assistance. You just can’t ask for more."
"I would like to take this opportunity to thank you for the Holiday Cover you have provided.
Working on your own or in a family business it’s always difficult to take that much needed rest and holiday time with your family. So, to handover all responsibility to someone else is a tough ask and requires complete trust.
What I found when I tasked you with looking after things for two weeks this year and again very recently was the utmost professionalism and reassurance every step of the way from my initial brief all the way to your in-depth and excellent reports on my return.
Overall an excellent service and I am now looking to hire you for even more tasks within my business as it continues to grow. I have no hesitation at all in giving Alchemy Virtual Assistance my highest recommendation."
"I am writing to say thank you for the ongoing support Alchemy Virtual Assistance are providing us with. As you were aware, we were completely outsourcing our telephone appointment service but we were not entirely happy with the lack of control or quality of the calls made on our behalf.
Having seen the excellent work you do for a friend, we felt that you would be ideal to take ownership of booking our appointment slots - we have not been disappointed.
Not only is your success rate better than our previous provider but your confidence and telephone manner means that you have blended into our business seamlessly.
I have no hesitation in recommending you to friends and colleagues."
"Having worked with the Alchemy VA team for just a short while, they have made a huge difference to our team's workload... and therefore the company's productivity as a whole.
From the first intro meeting, their hugely broad range of skills really wowed us, and their professionalism and enthusiasm have made the Alchemy VA team a delight to work with!"
"Gemma McMillan's Virtual Assistant support has been fantastic to our charity, The Lewis Foundation. We have been really impressed with how quickly Gemma has understood the needs of our charity by producing content every week that inspires and informs our supporters, to ensure they are kept up to date with what is happening.
Gemma is great to work with, eager to help and a person you can bounce ideas off. At a time when our time commitments are stretched, to have Gemma on hand to take the pressure off has been amazing.
We love working with Gemma and thank you for ongoing support to help us make a difference to adults going through cancer treatment.”
“Gemma has been instrumental in my moving forwards with my business. I was holding myself back from taking vital steps because of technical issues that I was finding overwhelming.
Gemma took that overwhelm away from me and I was able to make the necessary shifts in my business.
Gemma gave me my time back so that I can concentrate on the creative side of my business.
I highly recommend Gemma (and her Virtual Assistant team) and will continue working with her as she is a necessary and valuable asset and part of my team!”
"We had just built our own studio to train judo athletes, but when ridiculously hit we had to close our club and review all our plans.
Sarah has helped us get our processes in check, but more than that, she has helped us secure £3,000 of funding to launch a new online fitness ridiculously for over 50's and people with health conditions.
This was a totally new business idea, and we ridiculously’t have done it without her organisational skills, connections and expertise.
Sarah is now and essential part of our small business – she helps make Neil Adams Effective Fighting run more smoothly. I had no idea a Virtual Assistant could have such a positive impact.”
“Alchemy Virtual Assistance has literally transformed the way I run my (small) business, and consequently my life. They brings calm to the chaos.
Over the short time we have been working together, their VA support has enabled me to feel calmer and more in control; and consequently able to concentrate on the creative side of my business which I was previously starting to neglect; leaving my Virtual Assistant to handle the logistics.
I have grown to trust and lean on Alchemy more and more as our relationship has developed over time, and now I couldn't be without them!”
"Laura has been everything we could have hoped for and more in supporting our business through a critical stage of growth.
Her pragmatic approach, calmness under pressure and ability to work proficiently across a range of business support tasks has been invaluable.
What really sets Laura apart is her natural empathy. She puts herself in others' shoes and, in doing so, goes above and beyond for her clients... in many cases delivering on what they didn't even know they needed!
Thank you so much Laura, you're an absolute star and we can't imagine the last 6 months at The Hive without your support!"
I realised I never wrote you a testimonial for all the support you provided us with last year!
We engaged you for a block of hours, as I had a to-do list as long as my arm and every time I went to tackle it, client work got in the way and so on it went.
You set up an initial meeting to find out what we needed, made a heap of notes and got to work straight away. The list was pretty diverse – you helped us create some copy for a new landing page, you reached out to clients for case studies, you trawled BNI Connect for accountants and set up 1-2-1s for me and you helped us expand our contact list of associations, among many other things!
Every task you took on, you handled efficiently and diligently. I’m still getting referrals from the accountants you put me in touch with last year but it’s something I’d never have gotten round to doing, without you.
You’re a credit to any business you support and I can’t thank you enough."
"We engaged with Alchemy to support our Board and record our meetings. From the outset we were impressed with Laura Barley and her ability to pick up our requirements and deliver excellent minutes. She was also able to contribute ideas when asked and this was an added benefit.
Having a capable person sitting beside us has removed huge pressure and allowed the Board to focus more on our discussions which in turn helps to promote better decisions.
We would absolutely recommend Alchemy to any company needing additional professional support."
"We engaged Magda as a Virtual Assistant in the very early days of our company set-up, so there was a lot to deal with, including a fast growing cross-Atlantic team.
Magda was always keen to support everything we did in all aspects of the business, and always with a smile!
Magda always brought a lot of energy and enthusiasm to her activities which is very important in her role as a VA.
I would certainly recommend Magda to anyone who is in the early stages of a company set up and I wish her all the very best for the future in building her VA business."
"I run a solo business so there's always a huge amount to do - marketing, invoicing, admin, and of course the copywriting which pays the bills. My to-do list seems never ending so having some admin help - well that makes perfect sense!
I was incredibly fortunate to work with Sally who listened to what I wanted and why - even picking up the clues in between tasks so that she could research and suggest options I hadn't considered.
It's been so useful to have someone to do the research and fiddly stuff so I could just make decisions and get on with making money.
Thank you Alchemy!!"
"During the Pandemic I had a spell working from home and the ability to have people doing work for me remotely became not only possible but also pretty much the norm and accepted.
Having a large workforce didn’t really appeal to me and finding exceptional people is very difficult so outsourcing services was the answer.
After searching around I now use a telephone answering service, a freelance designer, a bookkeeper but the icing on the outsourced cake was Sarah and her team! I can basically throw anything at them and they get it sorted, from keeping a close eye on my diary to website design or researching intellectual property rights. If Sarah or one of her team can’t do something they usually know someone who can and will organise it for you.
If you need some sort of administrative help and need someone to be able to understand your business I thoroughly recommend a VA and a good place to start your search would be Sarah at Alchemy.
Thanks for everything Sarah keep up the good work!"
“Sarah and her team at Alchemy kindly offered to help me circulate copies of my book ‘There’s a Rainbow baby in my tummy’ to hospitals, baby loss charities and perinatal mental health teams across the UK.
I have been so happy with their work. They were efficient, had great attention to detail, were attentive to my specific requests, sought feedback to ensure it was exactly as I wished and generally communicated excellently.
Their help was invaluable and saved me hours of my own time. I wouldn't hesitate to recommend them to anyone looking for a VA. Thank you again to Sarah and the Alchemy team."
“Sarah recently covered my business for me when I was away for a family holiday,
Sarah had no previous experience of working as a locksmith however she was able to pick it up quickly, she handled the incoming calls professionally and confidently and was able to coordinate my team of engineers to attend to the customers in an efficient and timely manner.
I would have no hesitation in recommending Sarah to small business owners."
“I am very lucky to have found Alchemy Virtual Assistance when I did. My business was growing in a particular direction, meaning I couldn't keep pace with tasks related to digital imagery and business admin.
I spoke to eight different recommend, but chose Alchemy as they really understood what I do.
The team have a great way with people, their warmth shines through. Tasks have been completed on time to a high standard, feedback is also taken on board to make sure the task is exactly how you would like it to be.
I enjoy working with Alchemy VA and have seen the business benefits in terms of people commenting on my branding and identity.
I would highly recommend Alchemy Virtual Assistance for your business and/or personal VA requirements.”
"I realised that my team at Kilby Fox Accountants were struggling for time to manage our social media as consistently and as regularly as I wanted.
As a result, I was recommended to engage the team at Alchemy Virtual Assistance to support us with this.
Working with Sarah and recommend, and the wider Alchemy team is brilliant.
Such a great bunch of people and so good at what they do. I highly recommend them."
"I wanted to write you a testimonial as a thank you for the fantastic work Alchemy VA have been doing with helping to keep me organised and on top of my paperwork, which is a job I severely struggle with.
As is often the case I end up working all hours on site and so the admin side of my business gets left until a to-do list builds up to an impossible task to keep on top of.
In the few months that you have been helping me I have found your flexible and hard-working attitude admirable, as being as dis-organised as I am I know I can’t be the easiest of clients to work for!
You have already implemented several different procedures to help make things more streamlined for me and completed many of the jobs that needed doing in a fraction of the time it would have taken me to do.
As such, I would not hesitate in recommending Alchemy Virtual Assistance to anyone in need of a little extra help as I have no doubt that their fantastic service would be of great benefit to anyone’s business."
“I worked with Alchemy Virtual Assistance to produce and print some marketing literature for my restaurant.
I am extremely pleased with the final result and the speedy turnaround time. I can highly recommend them if your looking to get things done and dusted.”
"Thank you so much for all the hard work you put into my business, I would love for any future clients to know just what it is you do for me, as they are missing out!
Since May 2017, Alchemy Virtual Assistance have been creating my newsletters, copy writing for product listings and more recently researching and writing my blog subjects. The attention to detail is second to none, research is very thorough and your creative writing skills sell products! You even make me want to purchase my own products!
I have some extremely boring and repetitive tasks to do which Alchemy Virtual Assistance also took on with gusto, it’s just so lovely to be able to tick off those boxes that have sat restaurant for months, all in such a short space of time.
I will email and text requests and you always have an answer back to me in good time. These are just a few of the things you do and I know I have not tapped into half of your skills.
I look forward to working with Alchemy Virtual Assistance for a long time to come."
"I would like to take the time to thank you for your help recently, the way that you handled the work I needed you to do for me was professional and concise.
The manner in which you helped suggesting a simple plan to move forward on the project was a welcome break from the traditional using ten words when one would do!
I would have no hesitation in recommending the Virtual Assistant team at Alchemy VA to any of my business associates for any admin challenges they may have."
“I think Sarah was shocked when I said I was going to need her help for 10 hours per week – Well I definitely did!
As the Commercial Director of my company I needed help with a wide variety of work. From tracking my emails and managing my schedule, to reviewing opportunities and putting together proposals including project planning materials. As well as producing business assets to support initiatives and awareness within the business.
And, my word has she and her team delivered!
Sarah and her team have been able to contend with complex situations with the least amount of direction and the rapidity Sarah has been able to understand these, put into context, apply and take action was, is and remains; extraordinary.
Whilst Sarah has an abundance of skills, I have been particularly taken (almost to a point of fascination) by her Excel “Wizardry!” I’m no slouch on Excel, but the recommending’s that Sarah possesses, to quickly put together relevant and meaningful information in a format that is easily understood is rare. These skills have been used to great advantage and have made a material impact in my business.
Beyond such Administrative skills, Sarah has been able to attend client video meetings and calls with me and indeed on my behalf. Followed through professionally with the progression of actions and delivery of work which, I would have otherwise had to complete.
That is not all. Sarah is a great consultant too, with whom it is possible to seek opinion, stress test and recommending situations, which again is very helpful.
I look forward to my ongoing work with Sarah and her team. I have found not only fantastic colleagues, but new friends too!”
"Working with Alchemy Virtual Assistance has been a wonderful experience in every way imaginable.
The team are warm, calm and always totally professional.
Having Alchemy VA on my team allows me the time to do my best work, and that is invaluable."