"Alchemy VA operates in a world that is deluged three things. Social Media Managers, Profit Coaches and Virtual Assistants. They are all unregulated, anyone can do it and it’s a tough world to operate in because the behaviours of one person can create the enduring reputation of a large group of peers. If the reputation of all Virtual Assistants was based upon the behaviours of Suzy and Paul at Alchemy, then those Virtual Assistants would be fortunate indeed. Their attention to detail, their desire for perfection, their affinity with their clients, their commitment to confidentiality, the community they have built and their passion for their business to be the benchmark for all other Virtual Assistants comes across in everything they do. This isn’t any Virtual Assistant business, this is Alchemy Virtual Assistance. You just can’t ask for more."
Alchemy Virtual Assistance swooped in effortlessly when I needed some short-term help in a transition period. I met with Paul & Suzy who really ‘got’ my business and were able to suggest other ways to help free up my time which I hadn’t thought of!
A very thorough and easy process - I’ll certainly be looking to you again for support as my business keeps growing.
Thanks so much!"
“I am very lucky to have found Suzy from Alchemy Virtual Assistance when I did. My business was growing in a particular direction, meaning I couldn't keep pace with tasks related to digital imagery and business admin.
I spoke to eight different VAs, but chose Suzy at Alchemy as she really understood what I do. Suzy has a great way with people, her warmth shines through. Tasks have been completed on time to a high standard, She also takes feedback on board to make sure the task is exactly how you would like it to be.
I enjoy working with Alchemy VA and have seen the business benefits in terms of people commenting on my branding and identity. I would highly recommend Alchemy Virttual Assistance for your business and/or personal VA requirements.”
"Northamptonshire ACRE is a small charity that works exclusively with rural communities across the county. We have a board of trustees who meet on a quarterly basis to review the progress of the charity and look at its future development. The charity also runs a wedding event trading arm that requires the directors to meet quarterly as well. Previously most of the minutes of the various meetings had to be done by me, the Chief Executive, because of the sensitive nature of much of the discussion or our Events Co-ordinator. This often made it difficult for us to be fully involved in the discussions as we would be trying to discuss agenda items, answer questions and record all the comments and actions. It would be difficult to fully engage in the meetings at times. It would also take quite a lot of work to get the draft minutes typed up and distributed to the trustees and directors.
The trustees agreed with me that we needed an external minute taker but stressed they had to be reliable and very discreet. In the closed trustee only meetings we often discuss very sensitive information relating to the charity and its employees, therefore it is vital that any outside person we involved can guarantee full confidentiality. Alchemy Virtual Assistance has been able to provide that discretion to guarantee peace of mind for the trustees.
Suzy has been attending the various board meetings since last August in the capacity of external minute taker. It has been such a huge help having her at the meetings, recording all the events and allowing me and the Co-ordinator to take part fully in the discussions. She always arrives early, helps to prepare the room and any papers that might be needed and greets the various trustees or directors, making them feel welcome.
Once the meetings are over, Suzy will clarify any queries she has before she leaves and often stays back chatting to the trustees and staff. She always has the draft minutes sent to me within a few days, whereas it could often take me weeks before I could get round to them. This means I can get them to the trustees while the meeting content is still clear in their minds.
The charity, Trustees and I cannot thank Suzy (and Alchemy Virtual Assistance) enough for all their help, support and confidentiality."
"I would like to thank you!
Suzy and I met for a 1-2-1 in August, where we discussed a lot of ideas and passions about our businesses and the directions we were talking. I knew I needed to utilise some of the services Suzy offered but I wasn’t clear on which bits and when!
I met Suzy & Paul in September as I had decided that I needed to carry out some market research and this would be perfect to outsource. Alchemy VA were so helpful, our meeting was thorough, they both knew exactly what information I needed and the reasons why.
So, I waited, we agreed a deadline of 2 weeks, 10 working days.
I received an unexpected update; this was great, it reassured me the job was in hand and on target for the deadline.
Then from my absolute amazement 7 working days in to the schedule I received a comprehensive report detailing my requirements in full along with a summary for me to get a snap-shot overview.
Professional, polite, friendly, thorough, accurate punctual are just a handful of words I would use to describe Suzy and Paul at Alchemy Virtual Assistance and their standard of work. I am completely overwhelmed, great value for money and I would not hesitate to use them again (In fact we already have a pipeline of projects), and I would proudly recommend them.
Thank you for all your help, I am looking forward to our next project!"
"I wanted to write you a testimonial as a thank you for the fantastic work Alchemy VA have been doing with helping to keep me organised and on top of my paperwork, which is a job I severely struggle with. As is often the case I end up working all hours on site and so the admin side of my business gets left until a to-do list builds up to an impossible task to keep on top of.
In the few months that you have been helping me I have found your flexible and hard-working attitude admirable, as being as dis-organised as I am I know I can’t be the easiest of clients to work for!
If it’s sorting out bags full of receipts, mystery shopping or offering advice on whatever crisis may be going on in my world you always go out of your way to be as helpful as possible. You have already implemented several different procedures to help make things more streamlined for me and completed many of the jobs that needed doing in a fraction of the time it would have taken me to do.
As such, I would not hesitate in recommending Suzy to anyone in need of a little extra help as I have no doubt that her fantastic service would be of great benefit to anyone’s business. Kindest regards"
“I used Alchemy Virtual Assistance to produce and print some marketing literature for my resturant. I am extremely pleased with the final result and the speedy turnaround time. I can highly recommend them if your looking to get things done and dusted. ”
“Suzy Sanders is an absolute Angel!
Alchemy Virtual Assistance has helped me take my business forward. Her ideas and advice are both professional and sound. Her efficency has proven how much I need her involved in my business. Having Suzy on board has allowed me to get on and do what I do best – Reflexology!”
“Thanks to Alchemy Virtual Assistance for all the wonderful work you did designing my testimonials and book reviews into proper designs.
They've come in handy for getting business.”
I would like to take the time to thank you for your help recently, the way that you handled the work I needed you to do for me was professional and concise.
The manner in which you helped suggesting a simple plan to move forward on the project was a welcome break from the traditional using ten words when one would do!
I would have no hesitation in recommending your and your Virtual Assistant team at Alchemy VA to any of my business associates for any admin challenges they may have."
"I am writing to say thank you for the ongoing support Alchemy Virtual Assistance are providing us with. As you were aware, we were completely outsourcing our telephone appointment service but we were not entirely happy with the lack of control or quality of the calls made on our behalf. Having seen the excellent work you do for Rob, we felt that you would be ideal to take ownership of booking our appointment slots, we have not been disappointed. Not only is your success rate better than our previous provider but your confidence and telephone manner means that you have blended into our business seamlessly.
I have no hesitation in recommending you to friends and colleagues, as long as you don’t neglect us in favour of them of course!"
“I thought I was organised, but as my business has grown things started getting out of control and I needed help. I realised there was so much stuff taking up my time that someone else could help with, but the thought of handing this over scared me. I’ve been self employed for 10 years and doing it all myself as I find it hard to trust other people’s standards. Then I met Suzy, she is amazing!
Suzy has really got to know me and understand the specific needs of my business rather than making me fit with what she does, this is exactly what I needed. I trust her with my work 100% and feel so much better having her on board supporting me with my work. Highly recommend her to anyone. “
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